When will the pledges ship?
We are currently finalizing the illustrations of both books. Right now, it looks like we will receive production books late summer or early fall. At that time, we’ll ship your full order, including all rewards in your pledge tier. Earliest July 2023; October 2023 more likely. :)
Last updated: March 09, 2023 13:23
How do I choose a specific t-shirt size and design?
When your pledge is ready to ship, you’ll receive a form with a lot of information, including a request for your preferred t-shirt designs and sizing. You’re more than welcome to send us a message ahead of time, but when the time comes, we’ll want to make sure to get the most relevant info from you before we ship.
Last updated: March 09, 2023 13:25
Will I be able to order after the Kickstarter?
We are working on setting up a Station Little shop page that would allow folks to purchase items from the Kickstarter afterwards. However, most items on the page are limited time only merchandise - as such, they are only available during this Kickstarter campaign.
Last updated: March 09, 2023 13:27
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.